HRD Corp registered training provider · Kuala Lumpur
Essential Supervisory Leadership Skills for Future and New Leaders
Practical training for your team, delivered in-house or as a public class. Assistant managers, supervisors, assistant supervisors, line leaders, engineers, executives and senior technicians: people who lead a team now or may be promoted to supervise soon.
Who it's for
Assistant managers, supervisors, assistant supervisors, line leaders, engineers, executives and senior technicians: people who lead a team now or may be promoted to supervise soon.
- Duration
- Duration on request
- Delivery
- In-house · Public
- Pricing
- Enquire for pricing
- HRD Corp
- HRD Corp claimability confirmed in your proposal
Learning objectives
- Overcome fear and see why change matters for a better future
- Understand the roles and responsibilities of a new supervisor or leader
- Take action and apply change to yourself and your team
- Refresh and build supervisory and leadership knowledge and skills
- Know the steps to becoming an excellent future leader
- Avoid common pitfalls when managing
- Use leadership skills to build successful teams
- Manage team members' behaviour and motivate them
- Use good interpersonal skills when managing and working with others
- Apply the critical skills of managing people
- Deliver excellent results for the organisation
Course modules
01Goal Setting and Growing with the Company
- Achieving personal and career goals
- Dismissing the 'inherited bad values' mindset
- Empowering yourself to reach your goals
- Making a positive attitude a habit
- Developing the right attitude for a better future
- Walking the extra mile
- My company wins, I win
02Defeat the F.E.A.R. in You as a New Leader
- Are you afraid to lead?
- Leadership myths that create fear
- Overcoming fear and leading change
- Unleashing your potential for positive change in tough times
- Positive thinking about the organisation and your future
- Building self-awareness and reprogramming your mind for success
- Commitment, discipline and ownership
03Understanding Yourself: Am I Effective in My Role?
- Personality test (Who am I?)
- Knowing your strengths and areas to improve
- What a supervisor's job is
- Roles and responsibilities of a supervisor
- Individual contributor vs team lead: what's the difference?
- Do I have the right attributes to supervise?
- Identifying the skills gap
04Leadership Styles and Situational Leadership
- What leadership is
- Knowing your own leadership style
- Task and people focus in each style (authoritarian, team leader, country club, impoverished, bureaucratic)
- Applying situational leadership
- Linking situational leadership to company culture (Theory X and Y)
- Flexing your style to suit people and situations
- Leading in a crisis
- Balancing technical, administrative and human-relations skills
05The Power of EQ and Managing Difficult Team Members
- Tapping the human mind
- EQ: a new key to success
- Influencing vs directing
- Boss vs leader
- The four adaptability styles in influencing and developing people
- Handling team members with different personalities
- The 'Burger & Bridge' technique for changing behaviour
- Handling Gen X and Y, new and senior workers
06The Secrets of Excellent Leaders and Motivating Your Team
- Understanding what your team members expect
- Peers' viewpoints and exceeding your boss's expectations
- Why leaders fail
- Eleven principles of human relationships
- Building group consensus
- Team cooperation and the power of motivating others
- Ways to motivate your team for results
07Leading Through Effective Communication
- Active listening skills
- Parts of vocal expression
- Reading body language and non-verbal cues
- Self-disclosure: the Johari Window
- Empathetic listening and speaking skills
- Two-way communication
- Building empathy
- Overcoming assumptions
08Focusing on Top Priorities and Essential Problem Solving
- Principles of SMART goal setting
- The 80/20 rule
- Techniques for more creative problem solving
- The SCAMPER technique
09Overcome Roadblocks and Make Change Happen Now
- Finding your core values and starting the journey
- Clarifying the change needed
- Focusing on the most important thing to change
- Taking the first step with the end result in mind
- Being an excellent future leader who dares to make a difference
Outline on request
Learning approach
- Highly interactive lectures (50%)
- Group discussion, role play, management activities, self-assessments and video (50%)
RiseUp Solutions
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