HRD Corp registered training provider · Kuala Lumpur
Etika Kerja dan Kesetiaan ke Arah Kecemerlangan Diri (Positive Work Attitude)
Practical training for your team, delivered in-house or as a public class. Operators, line leaders and other staff who want to raise their own standards at work.
Who it's for
Operators, line leaders and other staff who want to raise their own standards at work.
- Duration
- 2 days
- Delivery
- In-house · Public
- Pricing
- Enquire for pricing
- HRD Corp
- HRD Corp claimability confirmed in your proposal
Learning objectives
- Be an ethical and skilled employee
- Be a loyal employee who doesn't keep switching jobs and fields
- Be ready for promotion and career growth
- Recognise how paradigms shape attitude, and how to shift them
- Build a positive, proactive attitude in everything you do
- Work efficiently while keeping yourself and your colleagues safe
- Hold high morals and follow your superiors' direction
- Be a positive role model for new employees
Course modules
01Introduction to Ethics and Building a Positive Work Attitude
- The work code of ethics: what it means and why it matters
- The magic word 'ATTITUDE'
- Finding your hidden attitudes and potential
- A positive attitude towards yourself
- Sharpening good values
02Preparing for Crises and the Current Economy
- Picking up the pace of change
- Deciding which behaviours and activities to keep and which to drop
- Assessing barriers to change and progress
- Shifting paradigms and thinking positively to move forward
03Loyalty, Dedication and the Will to Succeed
- Punctuality and self-discipline
- Always being open to learning something new
- The wisdom of being 'treated like a ball'
- Zero scandal at work
- The effects of constantly changing jobs
- Avoiding negative behaviour towards colleagues
- The work loyalty culture of Japan and Korea
04Respecting Your Superiors and Self-Discipline
- What excellence (cemerlang, gemilang, terbilang) means
- Traits of a disciplined employee with an excellent personality
- Benefits of an excellent attitude towards your superior
- Courtesy and mutual respect among colleagues and superiors
- Discipline is the key to success
- Reaching your 'star': S.T.A.R. (Support, Trust, Admiration and Respect)
05Responsibility and Avoiding Procrastination
- Building responsibility and accountability
- Acting with ethics and good manners
- Why we put off work, and how to stop
- Five techniques to avoid procrastination
- Understanding and overcoming 'F.E.A.R.'
06Excellent Relationships with Colleagues
- Making sure you have the support of those around you
- Always aiming for shared benefit in relationships
- Creating win-win situations with others
07Adapting to Your Environment and Communication Skills
- Changes in your environment
- Communicating clearly
- 'Hearing only what you want to hear'
- Not jumping to conclusions when something is unclear
- Looking for the good in everything and not assuming the worst
08Reaching Shared Goals for Personal and Company Excellence
- Realigning the team's direction
- Avoiding silent resistance from colleagues
- Encouraging team support
- Being proactive and seeing things from the employer's side to grow together
- Dos and don'ts of an excellent employee
09Overcome Roadblocks and Make Change Happen Now
- Facing common barriers to change
- Strategies to win the 'inner battle'
- Video: 'Who Moved My Cheese'
- Deciding your core values and starting the journey
- Focusing on the important elements of change
- Taking the first step with the end result in mind
Outline on request
Learning approach
- Interactive briefing (30%)
- Two-way discussion through shared experience, case studies, examples, tips, advice, activities and useful lessons (70%)
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What does your team need to do better?
Tell us your team size and the challenges at work. We’ll help you choose a programme and prepare a proposal.