HRD Corp registered training provider · Kuala Lumpur
Excellent Personal Effectiveness at the Workplace
Practical training for your team, delivered in-house or as a public class. Supervisors, executives, technicians, line leaders and all staff.
Who it's for
Supervisors, executives, technicians, line leaders and all staff.
- Duration
- 2 days
- Delivery
- In-house · Public
- Pricing
- Enquire for pricing
- HRD Corp
- HRD Corp claimability confirmed in your proposal
Learning objectives
- Improve self-effectiveness and reach more of your potential
- Manage shortcomings and use your strengths
- See the link between attitude and career success
- Build commitment and loyalty to your employer
- Communicate effectively at work
- Use idea-generation tools to find solutions
- Manage time and stress and prioritise work
- Unleash your potential for positive change in tough times
Course modules
01Individual Differences
- Managing differences
- Identifying hidden self-image and strengths
- Building self-awareness and reprogramming your mind for success
- Emotional intelligence
02Start with a Positive Note and Work Motivation
- Dismissing 'inherited bad values'
- Empowering yourself to reach your goals
- Replacing negative thoughts with positive ones
03Effective Interpersonal Communication
- The communication process and its barriers
- What makes good speech
- Listening and asking questions
- Non-verbal communication
- Feedback: the key to excellent communication
04Dimensions of Creativity
- Creativity, innovation and change
- How creativity leads to innovation
- Personal and organisational blocks to creativity
- The human brain
05Accomplishing 'Almost Impossible' Tasks
- Breaking old ways of thinking and doing
- Thinking out of the box
- Sharing ideas: together we are stronger
06Principles of Personal Management
- Important vs urgent
- The time management matrix
- Placing activities in the matrix
07Focus on Accomplishment, Not Activities
- Recognising the most effective quadrant
- Urgent/not urgent vs important/not important
- Plans to move into the effective quadrant
- The 80/20 Pareto rule
08The Art and Skill of Managing Stress
- Dealing with interruptions
- Setting long-range goals and daily priorities with deadlines
- Saying 'no' tactfully
- Thinking positively
- Coping with stress by personality type
09Togetherness and Work-Life Balance
- Team vs group
- Where your teamwork stands today
- Qualities and behaviours that erode teamwork
- Understanding seven aspects of work-life balance
10Overcome Roadblocks to Change
- Letting go of self-deception
- Beating common change blockers
- Winning the struggle within
- Overcoming procrastination
Outline on request
Learning approach
- Interactive lecture (60%)
- Activities, role play, group discussion and video (40%)
RiseUp Solutions
What does your team need to do better?
Tell us your team size and the challenges at work. We’ll help you choose a programme and prepare a proposal.