3RISEUP / PROGRAMME BRIEF / DRAFT

Leadership & Supervisory Skills

2-day programme · 12 to 20 per cohort · EN / BM

Facilitator: to be confirmed

A practical two-day programme that turns technically strong staff into supervisors who can lead a team, hold standards and handle hard conversations.

Who it is for

New and recently promoted supervisors, team leads and line managers, shift and floor supervisors, and mid-level managers refreshing the fundamentals.

Programme focus

Giving clear instructions and direct, usable feedback.
Delegating and prioritising instead of firefighting.
Holding a difficult performance conversation calmly.
Coaching a struggling team member back on track, and building accountability without killing morale.

Curriculum

From doer to leader. The mindset shift most new supervisors never make; What your team actually needs from you; Authority vs. respect, and how to earn the second.
Communication that lands. Giving instructions people don’t misread; Feedback that changes behaviour, not moods; Listening under pressure and on a noisy floor.
Delegation & prioritisation. What to hand off and what to keep; Prioritising when everything feels urgent; Following up without micromanaging.
Difficult conversations & performance. A simple structure for the conversation you’re avoiding; Addressing underperformance early and fairly; Staying calm when it gets emotional.
Motivation, coaching & accountability. What actually motivates a frontline team; Coaching questions that build capability; Setting standards the team owns.
Applying it Monday morning. Each participant leaves with a personal action plan; Manager debrief so the workplace supports the change; Post-programme follow-up to lock in the habits.

Modules and durations are tailored to your industry during scoping. This is the standard 2-day structure.

How we run it

Scope: we learn your team’s real dynamics and pressures first. Deliver: role-play, real scenarios and practice, with minimal theory. Follow through: action plans and a follow-up touchpoint so the skills survive the return to work.

Training options

Public training: Dates, venue and fee to be confirmed.

In-house training: Delivered at your premises or a venue. Format and fees confirmed after scoping.

Details to confirm

HRD Corp claimability is confirmed for your company during scoping, and we manage the claim with you. Final dates, fees and trainer are confirmed before registration.

Common questions

Can HRD Corp fund this programme? It is structured to qualify under HRD Corp SBL-Khas, and we manage the registration, submission and claim with you. Eligibility for your company is confirmed during scoping, with HRD Corp claimability confirmed in your proposal.

How long is it and how many people? The standard format is 2 days for cohorts of 12 to 20. We also run a shorter 1-day refresh and smaller coaching groups of 6 to 10 for senior leads.

Do you run it in-house or at a venue? Both. In-house at your premises lets us tailor examples to your operation. We also arrange training rooms or hotel spaces if you prefer an off-site setting.

Can you customise it to our industry? Yes. During scoping we adapt the scenarios, language and module weighting to your sector, whether that is a production line, a warehouse or a service team.