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Unleash Creativity, Problem Solving and Decision Skills at Workplace

Practical training for your team, delivered in-house or as a public class. Growing companies need people who think well, and good thinking is a skill that improves with attention, practice and the right tools.

Unleash Creativity, Problem Solving and Decision Skills at Workplace: training session photo

Overview

Growing companies need people who think well, and good thinking is a skill that improves with attention, practice and the right tools. This course helps participants break out of old patterns, look at problems from different angles and use creative tools to find better solutions. It also explains why clever people can still be poor thinkers when they fall into the 'intelligence trap'.

Who it's for

Managers, supervisors, executives, engineers, line leaders and all staff.

Duration
Duration on request
Delivery
In-house · Public
Pricing
Enquire for pricing
HRD Corp
HRD Corp claimability confirmed in your proposal

Learning objectives

  • Understand problems from different perspectives
  • Assess problems using critical and creative thinking
  • Recognise and remove barriers to individual and group creativity
  • Adapt to different thinking styles in groups and teams
  • Use idea-generation tools and think out of the box to solve problems
  • Develop a curious mind and a thirst for knowledge

Course modules

01Understanding Creativity in Problem Solving
  • What creativity is
  • Using logical and creative thinking
  • Becoming creative
  • The creative process
  • Identifying thinking patterns (how creative are you?)
  • Understanding your thought processes
  • The human brain: convergent and divergent thinking
  • Assessing your natural creativity
02Unleashing and Increasing Your Creativity
  • Why we aren't creative
  • The creative environment
  • Group creative thinking
  • The iterative mind
  • Recording the creative process
  • Ten ways to increase personal creativity
  • Five creative thinking exercises
03Your Style and Seeing Problems from Different Perspectives
  • The four personality styles combined with SWOT
  • Seeing concerns from different perspectives
  • Understanding and appraising problems
  • Overcoming differences
  • Using the four personality-adaptability styles in problem solving
04Lateral Thinking and Thinking Out of the Box
  • Programmed vs lateral thinking
  • The basics of lateral thinking
  • Examining and comparing concepts of synthesis
  • Lateral vs vertical thinking
  • Applying Six Hats thinking
05Nurturing New Ideas and Solutions
  • Tools for problem solving and convergent thinking
  • Choosing tools for innovation
  • Brainstorming tools and the Kawakita Jiro (KJ) method
  • Fishbone diagram (Ishikawa model)
  • Decision tree
  • Mind mapping
06SCAMPER and the Six Steps of Problem Solving
  • Applying 1H5W with SCAMPER
  • Reflective and probing questions
  • Six steps of effective problem solving
  • Applying possible techniques to the right action
07Focus on Top Priorities and Accomplishment, Not Activities
  • Choosing your one SMART goal
  • Urgent/not urgent vs important/not important
  • Plans to move into the effective quadrant
  • Why prevention beats correction in problem solving
  • The 80/20 rule
08Presentation and Action Plan

Learning approach

  • Interactive lectures (40%)
  • Group discussion, activities, exercises, presentations, videos and role play (60%)

RiseUp Solutions

What does your team need to do better?

Tell us your team size and the challenges at work. We’ll help you choose a programme and prepare a proposal.